🎫 Support tickets
How can we help?
Submit a ticket and get a real response — not a bot. Every ticket gets a unique reference number so you can track it.
⚡ 2–4h response (business days)🎫 Unique ticket number📧 Email confirmation🇬🇧 UK team
⚡
Critical issues
Can't log in? App down? Mark as Critical and we'll prioritise immediately.
Response times
Critical
< 1 hourHigh
2–4 hoursMedium
4–8 hoursLow
1 business dayMon–Fri 09:00–18:00 UK time